Terms and Conditions

This co-branded marketing materials service is operated by the Startel Corporation [“Startel”, “we”, “us”, “our”]. We offer co-branded materials, including design, content development for promotional and digital collateral and instructional and promotional videos, to you, the customer [“customer(s)”] upon your acceptance of all terms, conditions, policies and notices stated here.

By purchasing any material(s) [“material(s)”] from us, you are engaging in our “service” and agree to be bound by the following terms and conditions (“Terms of Service”). These Terms of Service apply to all customers purchasing materials.  

Please read these Terms of Service in full before purchasing any materials. If you do not agree to all of the terms and conditions of this agreement, then you may not utilize our co-branded materials.



Upon payment, we will insert the customer-provided business logo and contact information on each marketing piece purchased by the customer. It is the customer’s responsibility to review and confirm that the content provided is relative to their business. It is also the customer’s responsibility to review that the logo and contact information is correct upon receipt of the materials.

If any modifications to the materials are to be made by the customer, changes must be approved and agreed upon prior to time of purchase. The customer must agree to provide the modified material(s) to us for review and final approval before any use or distribution by the customer.


The materials may be used for the customer’s company website, social media pages, personal advertising and printing, indefinitely upon purchase and within the guidelines presented. The use of these materials by other companies or entities that have not purchased them directly from us, and the resale of these materials for any reason, including to make a profit, is expressly prohibited.


We retain the copyright to all designs, content, and products produced and made available for purchase by customers.   

The use and/or copy of scripts and content in any other marketing materials or business promotion, along with the modification of the designs, content, scripts and video files is expressly prohibited.

We are not held liable for inaccurate or out-of-date information on the materials upon order confirmation. As stated above, it is the customer’s responsibility to determine if the content is suitable for their business objectives.


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. Any new promotional materials or videos that are added to the current offerings shall also be subject to the Terms of Service.

Full or partial order cancellations and refund requests must be received by orders@startel.com within 48 hours of the time of purchase. Requests to cancel orders and issue refunds after 48 hours of purchase (of materials) will not be granted.   


According to The U.S. Department of Education, copyright infringement is the act of exercising, without permission or legal authority, one or more of the exclusive rights granted to the copyright owner under section 106 of the Copyright Act (Title 17 of the United States Code). These rights include the right to reproduce or distribute a copyrighted work. In the file-sharing context, downloading or uploading substantial parts of a copyrighted work without authority constitutes an infringement.

Penalties for copyright infringement include civil and criminal penalties. In general, anyone found liable for civil copyright infringement may be ordered to pay either actual damages or “statutory” damages affixed at not less than $750 and not more than $30,000 per work infringed. For “willful” infringement, a court may award up to $150,000 per work infringed. A court can, in its discretion, also assess costs and attorneys’ fees. For details, see Title 17, United States Code, Sections 504, 505.

Willful copyright infringement can also result in criminal penalties, including imprisonment of up to five years and fines of up to $250,000 per offense.

For more information, please see the Web site of the U.S. Copyright Office at www.copyright.gov, especially their FAQ’s at www.copyright.gov/help/faq.


You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our Terms of Service periodically for changes. Your continued use of or access to our materials or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Questions about the Terms of Service should be sent to orders@startel.com.